These conditions apply to every purchase order issued by OTELROM EXPORT S.R.L. ("Otelrom", "we") and form part of the contract with the Supplier. Acceptance of an order, or commencement of its performance, constitutes acceptance of these conditions.
OTELROM EXPORT S.R.L. · Registered office: Intrarea Gheorghe Simionescu, Nr. 19, Ap. B26, Sector 1, București, Romania · CUI 55420281 · Trade Register J2026049603006
Last updated: 28 August 2026
Only a written purchase order signed or issued by an authorised representative of Otelrom binds us. Verbal instructions must be confirmed in writing before performance.
These conditions prevail over the Supplier's own terms of sale, whether or not we have objected to them. Any deviation requires our prior written agreement.
The Supplier must confirm each order within three (3) working days, stating the confirmed delivery date.
The Goods must conform in every respect to the specification, standard, grade, dimensions, tolerances and quantity stated in the purchase order and to the applicable European or national standard.
Where the material is offered as non-prime, secondary or surplus quality, the Supplier must disclose in writing, before the contract, every known defect, deviation, downgrade reason and restriction on use. Undisclosed defects constitute non-conformity, irrespective of the quality classification of the material.
The Supplier must not substitute material, grade, mill or origin without our prior written approval.
Each consignment must be accompanied by an inspection certificate in accordance with EN 10204, type 3.1 as a minimum unless the order specifies otherwise, issued by the producing mill and stating the heat or batch number, chemical composition and mechanical properties.
For special processes, including coating, heat treatment, pickling or slitting performed by third parties, the corresponding process certificates must be supplied.
Full traceability from the delivered item to the producing mill and heat number must be maintained and must be demonstrable on request.
The Supplier warrants that no counterfeit, falsely certified or falsely described material is supplied, and must immediately quarantine and notify us of any material suspected to be such.
The Supplier must state the country of origin of the Goods and the correct customs tariff classification, and must supply, without additional charge, all documents required for customs clearance and for preferential origin where applicable.
For products falling within the scope of Regulation (EU) 2023/956 establishing the Carbon Border Adjustment Mechanism, the Supplier must provide the embedded-emissions data and supporting information necessary for our reporting obligations, in the form and within the time limits we reasonably require.
The Supplier warrants that the Goods are not of an origin subject to prohibition or restriction under European Union restrictive measures, and must provide evidence of origin, including mill test certificates, on request.
The Goods must be packed and secured so as to withstand normal transport and handling and to be protected against moisture, contamination and mechanical damage, in accordance with good industry practice for the product.
Each item must be legibly and durably marked with the order number, item number, grade, dimensions, heat or batch number and net weight. Packing lists must accompany every consignment.
Where the agreed Incoterm places transport at our cost, no shipment may be made without our prior transport instruction.
Delivery dates are binding. The Supplier must notify us in writing immediately upon becoming aware of any circumstance likely to cause delay, stating the cause and the new expected date; such notice does not relieve the Supplier of liability.
If delivery is delayed, we may, at our discretion, grant an extension, purchase substitute goods elsewhere and recover the additional cost, or cancel the order in whole or in part without liability.
Partial or excess deliveries are accepted only where expressly authorised in writing.
We may inspect, test or have inspected the Goods at any stage, including at the Supplier's or sub-supplier's premises. The Supplier grants us, our customers and any competent authority reasonable right of access for this purpose.
Inspection, testing, payment or acceptance of the Goods does not relieve the Supplier of its obligations and does not constitute a waiver of any claim.
Non-conforming Goods may be rejected in whole or in part and, at our option, returned at the Supplier's cost and risk, replaced, repaired or accepted against a price reduction.
Any deviation from specification requires a written concession request submitted to us before delivery. Where non-conformity is identified, we may require a corrective-action report identifying the root cause and the measures taken, within ten (10) working days.
The Supplier must notify us in writing and obtain our written approval before making any change to the product, its specification, the manufacturing process, the producing mill or the location of manufacture.
The price stated in the purchase order is fixed and includes packaging, marking, documentation and, where applicable under the agreed Incoterm, transport and insurance. No additional charge is accepted unless agreed in writing.
Invoices must quote the purchase order number and item number and must be accompanied by the required certificates and documents. Payment periods run from receipt of a correct invoice together with complete documentation.
Unless otherwise agreed, payment is made within sixty (60) days of that date. We may set off against sums due to the Supplier any amount owed to us.
The Supplier warrants that the Goods are free from defects in material, workmanship and design, conform to the order and to all applicable law, and are supplied with full and unencumbered title.
The warranty period is twenty-four (24) months from delivery or twelve (12) months from putting into service, whichever ends later, unless the order provides otherwise.
The Supplier indemnifies us against all loss, damage, cost and liability, including reasonable legal costs and claims by our customers, arising from non-conforming Goods, from breach of these conditions, or from any infringement of third-party intellectual property rights.
The Supplier must comply with all applicable law, including on health and safety, environmental protection, employment and working conditions, and must not use forced, bonded or child labour at any point in its supply chain.
The Supplier must not offer, give, request or accept any undue advantage, and must maintain effective anti-bribery and anti-money-laundering controls.
The Supplier warrants that neither it, nor its owners, directors or sub-suppliers, is designated under any European Union, United Nations, United Kingdom or United States sanctions regime, and must notify us immediately if that ceases to be the case. We may terminate any order with immediate effect and without liability in the event of breach of this clause.
The Supplier keeps confidential all information received from us, including prices, volumes, customer identities, drawings and specifications, and must not refer to Otelrom in advertising or as a reference without our written consent.
All drawings, specifications, tools and documents supplied by us remain our property, must be used only for the performance of our orders and must be returned or destroyed on request. Intellectual property created specifically in the performance of our order belongs to us.
The Supplier must retain quality records, certificates and traceability documents relating to our orders for at least ten (10) years from delivery and must make them available to us on request.
Personal data exchanged between the parties is processed in accordance with Regulation (EU) 2016/679.
We may cancel an order in whole or in part by written notice if the Supplier is in material breach, fails to deliver on time, becomes subject to insolvency proceedings, or breaches clause 11. We may also cancel an undelivered order for convenience, in which case we pay for work properly performed up to the date of cancellation, excluding loss of profit.
These conditions and every purchase order are governed by Romanian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980). The competent courts of Bucharest, Romania, have exclusive jurisdiction.
In the event of any discrepancy between language versions, the English version prevails.
